Getting Started
- Which devices is MTN Cloud Play available on?
- What do I need to know before I start playing?
- Do I need any app to start using MTN Cloudplay?
- Which kind of Internet connection do I need?
- Do I have to use the mouse and the keyboard to play? May I use a gamepad? How does it work, if I want to use my mobile phone to play?
Membership
- Will I receive a membership confirmation message when I subscribe to MTN Cloudplay?
- Which payment methods are available?
- Which information does MTN Cloudplay gather about its users?
- In which countries is MTN Cloudplay available?
- May I have more than one account? How many profiles can I create with my account?
Technical issues
- I don't remember my username/password. How can I recover/reset it?
- What happens if my connection is lost? Can I keep playing after I recover it?
- MTN Cloudplay is running slow. What should I do?
- Message There was a problem launching {{title}}
- Messages “Your Internet connection seems a bit slow”, “Network connection error. Please check your connection” and “We can’t launch the game with this connection”